We Provide Flat-Rate Expert Support for MS Teams Phone Systems.

We cover all MS Teams admin functions, SIP trunking, third-party integrations, call centres, and carriers. One simple service, unlimited support, total peace of mind.

Do you have the in-house skills to support global voice?

Troubleshooting real-time voice can seem impossible

Call quality issues, especially intermittently, can be hard to pinpoint without deep analytics, proactive monitoring, and expert troubleshooting. Jitter, lag, and dropped calls can cause major problems within critical areas of your business

Direct routing & SBC setup

As MS Teams moves towards being the complete phone system for businesses, SIP integration with carriers and legacy systems requires an experienced team through which to troubleshoot and liaise

Contact centre integrations

Contact centres, and other third party applications, can be pivotal resources within a business. You want to feel safe in the knowledge that you have the expertise on hand to quickly resolve issues with business affecting services

Sign up for a free one month trial, that's free onboarding, a free UC health check, and completely free to cancel after one month

Getting started with Totalmsteams is risk-free and packed with value. We’re offering free onboarding, a comprehensive UC health check to uncover hidden issues or inefficiencies, and your first month absolutely free. It’s our way of proving just how seamless and powerful expert MS Teams support can be, before you even spend a penny.

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Unlimited tickets

No more worrying about hourly charges or per-ticket fees.

We give you unlimited access to expert support + adds, moves, and changes

SIP & PSTN Connectivity

We handle all issues with your SIP trunks, Operator Connect, Direct Routing, and SBCs so your calls stay live

Complete ecosystem

We don't just support your MS Teams tenant, we also support any surrounding contact centres, and third party applications

Totalmsteams

Your business runs on Microsoft Teams, and when something goes wrong, you need expert support, fast. We provide unlimited support for a single monthly cost. That's unlimited support and admin tickets for your entire MS Teams phone system environment.

UK Support Desk

Our staff are certified to the highest level across all major vendors. With over 20 years of experience troubleshooting the most complex UC environments.

Expert Staff

We cover all integrations in to MS Teams. Direct routing out to Cisco, all carriers, and any other third part vendors.

All Vendors Covered

Our UK support desk allows for multi channel communications including phone, web, WhatsApp and MS Teams.

Multi Channel

Becoming part of your organisation is central to our success. We open up channels of communication tailored to your business.

Complete Integration

“We used to dread SIP issues, now we don’t even think about them. Totalmsteams just gets it done. Fast, knowledgeable, and no drama”

Mark De Bruin, Networks Manager

Investec Wealth & Investment

"Totalmsteams feels like an extension of our team. They’re always a step ahead and make MS Teams telephony feel effortless."

James Masih, CEO Ruche Technologies

“It’s like having a dedicated Teams engineer on call, without the overhead. Flat rate, full coverage, and zero stress.”

Antony Symonds, Head of IT, Westland Horticulture